Documentation

Help Center

Everything you need to get the most out of Pragbase

What is Pragbase?

Pragbase is a free AI chat widget that helps visitors find information from your documents and website.

1
Upload Content

Add your documents, websites, and content

2
Content Indexing

Your content is indexed and made searchable

3
AI-Powered Answers

The AI searches your content to find relevant answers

4
Embed Widget

Add the chat widget to your website with a simple code snippet

Key Feature: The AI only searches YOUR content — it won't make things up or use generic internet information.
100% Free

No credit card, no hidden fees, forever

Your Content Only

Searches only your documents, not the internet

Easy Updates

Add new content anytime to stay current

Multi-Format

PDFs, websites, documents, and text

  • E-commerce — Product info, order status, shipping details
  • Service Businesses — Appointment booking, pricing, service descriptions
  • Educational — Course info, student support, FAQ management
  • Healthcare — Appointment scheduling, general information
  • Real Estate — Property listings, agent info, application processes

Getting Started

1
Sign Up

Create a free account — no credit card needed

2
Upload Content

Add documents, website URLs, or text you want searchable

3
Test It

Try asking questions in the playground

4
Embed Widget

Copy the code snippet and add it to your website

PDF Word (.docx) Markdown Plain Text Website URLs HTML
Pro Tip: Start with your most important content like FAQs, product manuals, and service descriptions.
  • Immediate Learning — Your AI starts learning as soon as you add sources
  • Fast Processing — Most documents process in under 2 minutes
  • Ready to Use — You can start testing responses right away
i Use the playground to test responses and see improvements in real-time as processing completes.

Customizing Your AI

  • Brand Colors — Primary, secondary, and accent colors that match your logo
  • Positioning — Choose from 4 corner positions
  • Size & Layout — Adjust width, height, and spacing
  • Typography — Font styles and weights to match your brand
  • Custom Messages — Welcome text, placeholders, and button labels
  • AI Role — Set the AI's job title (e.g., "Customer Support Agent")
  • Communication Style — Choose tone: professional, friendly, casual, technical
  • Behavior Instructions — Provide specific guidance on how to respond
  • Response Limits — Set boundaries for what the AI should and shouldn't do
Pro Tip: Be specific about your AI's role and include examples of good responses for best results.

Platform Integration & Embedding

1
Configure Your AI

Set up your knowledge base and customize settings

2
Get Embed Code

Go to Widget Configuration and click "Copy Code"

3
Add to Website

Paste the code into your HTML before the closing </body> tag

4
Test & Launch

Verify the widget appears and functions correctly

i The embed code automatically updates when you change settings — customize first, then copy.

Pragbase works with virtually any platform that allows custom HTML/JavaScript:

WordPress
Shopify
Squarespace
Wix
Custom HTML
React/Next.js
Vue.js
Angular

Rate Limits & Plans

Free
  • 100 messages/month
  • Up to 15 sources
  • 10MB max file size
  • Up to 50 pages/doc
Pro
  • 2,000 messages/month
  • Up to 100 sources
  • 30MB max file size
  • Up to 100 pages/doc
i Both plans are completely free. Rate limits reset monthly on your signup anniversary date.
  • Message Limit — You'll see a notification when approaching your limit
  • Source Limit — You won't be able to add new sources until you remove existing ones
  • File Size Limit — Files larger than your plan's limit will be rejected during upload
  • Page Limit — Documents with more pages than your limit will be truncated
1
Sign Up

Create your free account first

2
Apply for Pro

Visit the Pro application form and submit your request

3
Quick Processing

We typically process applications within 24-48 hours

  • Help Center — Comprehensive guides and FAQs (you're here!)
  • Email Support — Send detailed questions to our support team
  • Priority Support — Available for Pro customers (100% free!)

Quick Tips for Success

Start Small

Begin with FAQs and product info, then expand gradually

Be Specific

Give your AI clear role definitions and behavioral instructions

Test Thoroughly

Use the playground to test responses before going live

Optimize for Mobile

Test your widget on mobile devices for great UX

Still need help?

Our support team is here to help you succeed with Pragbase.

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