Help Center

→

What is Pragbase?

Pragbase is a free AI chat widget that helps visitors find information from your documents and website.

Upload Content

Add your documents, websites, and content

Content Indexing

Your content is indexed and made searchable

AI-Powered Answers

The AI searches your content to find relevant answers

Embed Widget

Add the chat widget to your website with a simple code snippet

→ Key Feature: The AI only searches YOUR content — it won't make things up or use generic internet information.

100% Free

No credit card, no hidden fees, forever

Your Content Only

Searches only your documents, not the internet

Easy Updates

Add new content anytime to stay current

Multi-Format

PDFs, websites, documents, and text

E-commerce — Product info, order status, shipping details
Service Businesses — Appointment booking, pricing, service descriptions
Educational — Course info, student support, FAQ management
Healthcare — Appointment scheduling, general information
Real Estate — Property listings, agent info, application processes

→

Getting Started

Sign Up

Create a free account — no credit card needed

Upload Content

Add documents, website URLs, or text you want searchable

Test It

Try asking questions in the playground

Embed Widget

Copy the code snippet and add it to your website

Get Started Free

→ Pro Tip: Start with your most important content like FAQs, product manuals, and service descriptions.

Immediate Learning — Your AI starts learning as soon as you add sources
Fast Processing — Most documents process in under 2 minutes
Ready to Use — You can start testing responses right away

i Use the playground to test responses and see improvements in real-time as processing completes.

→

Customizing Your AI

Brand Colors — Primary, secondary, and accent colors that match your logo
Positioning — Choose from 4 corner positions
Size & Layout — Adjust width, height, and spacing
Typography — Font styles and weights to match your brand
Custom Messages — Welcome text, placeholders, and button labels

AI Role — Set the AI's job title (e.g., "Customer Support Agent")
Communication Style — Choose tone: professional, friendly, casual, technical
Behavior Instructions — Provide specific guidance on how to respond
Response Limits — Set boundaries for what the AI should and shouldn't do

→ Pro Tip: Be specific about your AI's role and include examples of good responses for best results.

→

Platform Integration & Embedding

Configure Your AI

Set up your knowledge base and customize settings

Get Embed Code

Go to Widget Configuration and click "Copy Code"

Add to Website

Paste the code into your HTML before the closing </body> tag

Test & Launch

Verify the widget appears and functions correctly

i The embed code automatically updates when you change settings — customize first, then copy.

Pragbase works with virtually any platform that allows custom HTML/JavaScript:

WordPress

Shopify

Squarespace

Wix

Custom HTML

React/Next.js

Vue.js

Angular

→

Rate Limits & Plans

Free

100 messages/month
Up to 15 sources
10MB max file size
Up to 50 pages/doc

Pro

2,000 messages/month
Up to 100 sources
30MB max file size
Up to 100 pages/doc

i Both plans are completely free. Rate limits reset monthly on your signup anniversary date.

Message Limit — You'll see a notification when approaching your limit
Source Limit — You won't be able to add new sources until you remove existing ones
File Size Limit — Files larger than your plan's limit will be rejected during upload
Page Limit — Documents with more pages than your limit will be truncated

Sign Up

Create your free account first

Apply for Pro

Visit the Pro application form and submit your request

Quick Processing

We typically process applications within 24-48 hours

⭐ Apply for Free Pro

Help Center — Comprehensive guides and FAQs (you're here!)
Email Support — Send detailed questions to our support team
Priority Support — Available for Pro customers (100% free!)

Email Support

Quick Tips for Success

Start Small

Begin with FAQs and product info, then expand gradually

Be Specific

Give your AI clear role definitions and behavioral instructions

Test Thoroughly

Use the playground to test responses before going live

Optimize for Mobile

Test your widget on mobile devices for great UX