Pragbase is an AI-powered knowledge base platform that creates intelligent, context-aware chatbots for your business. Here's how it works:

• Knowledge Ingestion: Upload your documents, websites, and content to create a comprehensive knowledge base
• AI Training: Our advanced AI learns from your content using semantic search and context understanding
• Smart Responses: The AI provides accurate, relevant answers based on your specific knowledge
• Seamless Integration: Embed the chatbot widget anywhere on your website or platform

Key Benefit: Unlike generic chatbots, Pragbase understands YOUR business, products, and services specifically.

Pragbase stands out with these unique features:

• Context-Aware: Understands conversation flow and maintains context across interactions
• Knowledge-Specific: Trained exclusively on YOUR content, not generic internet data
• Real-Time Learning: Continuously improves as you add new information
• Multi-Format Support: Handles PDFs, websites, documents, and text seamlessly
• Customizable Personality: Set the AI's role, tone, and behavior to match your brand

Pragbase is perfect for any business that wants to provide instant, accurate support:

• E-commerce: Product information, order status, shipping details
• Service Businesses: Appointment booking, service descriptions, pricing
• Educational: Course information, student support, FAQ management
• Healthcare: Appointment scheduling, general information, forms
• Real Estate: Property listings, agent information, application processes
• Any Business: Customer support, FAQ management, lead generation

Getting started with Pragbase is simple! Follow these steps:

1. Create Your Knowledge Base: Upload documents, websites, or text that you want your AI to learn from
2. Customize Your AI: Set the AI's role, personality, and behavior to match your brand
3. Test & Refine: Use the playground to test responses and adjust settings
4. Embed & Launch: Copy the generated code and add it to your website

Pragbase supports a wide variety of content formats:

• Documents: PDF, Word (.docx), Markdown, and plain text files
• Websites: Any public website URL - we'll scrape and learn from the content
• Text: Direct text input for quick additions
• HTML: Web page content and structure

Pro Tip: Start with your most important content like FAQs, product manuals, and service descriptions for the best results.

Pragbase training happens in real-time! Here's what to expect:

• Immediate Learning: Your AI starts learning as soon as you add sources
• Fast Processing: Most documents process in under 2 minutes
• Ready to Use: You can start testing responses right away
• Continuous Improvement: AI gets smarter with each new piece of content

Note: Use the playground to test responses and see improvements in real-time as processing completes.

Customize your Pragbase widget to match your brand perfectly:

• Brand Colors: Primary, secondary, and accent colors that match your logo
• Positioning: Choose from 4 corner positions or center placement
• Size & Layout: Adjust width, height, and spacing to fit your design
• Typography: Font styles, sizes, and weights to match your brand
• Custom Messages: Welcome text, placeholders, and button labels
• Animation: Smooth transitions and hover effects

Define exactly how your Pragbase AI behaves and communicates:

• AI Role: Set the AI's job title (e.g., "Customer Support Agent", "Product Expert", "Sales Assistant")
• Communication Style: Choose tone (professional, friendly, casual, technical, etc.)
• Behavior Instructions: Provide specific guidance on how to respond to different situations
• Response Limits: Set boundaries for what the AI should and shouldn't do
• Language Preferences: Set formal vs. informal language, industry-specific terminology

Pro Tip: Be specific about your AI's role and include examples of good responses for the best results.

Embedding Pragbase on your website is simple:

1. Configure Your AI: Set up your knowledge base and customize settings
2. Get Embed Code: Go to Widget Configuration and click "Copy Code"
3. Add to Website: Paste the code into your website's HTML (before closing </body> tag)
4. Test & Launch: Verify the widget appears and functions correctly

Note: The embed code automatically updates when you change settings, so customize first, then copy.

Pragbase works seamlessly with virtually any platform:

Tip: For any platform, you just need to be able to add custom HTML/JavaScript code to your pages.

Here are the current rate limits for each Pragbase plan:

Note: Rate limits reset monthly on your signup anniversary date. You can upgrade your plan at any time to increase your limits.

When you reach your rate limits, here's what happens:

• Message Limit: You'll see a friendly notification when you're approaching your limit, and the AI will stop responding once you've used all your monthly messages
• Source Limit: You won't be able to add new knowledge sources until you remove existing ones or upgrade your plan
• File Size Limit: Files larger than your plan's limit will be rejected during upload
• Page Limit: Documents with more pages than your limit will be truncated during processing

Pro Tip: Monitor your usage in the dashboard to avoid hitting limits unexpectedly. You can upgrade your plan anytime to increase your limits.

Upgrading your Pragbase plan is simple:

1. Contact Support: Email us at sales@pragbase.app or use the contact form
2. Specify Your Needs: Let us know which plan you'd like and why you need higher limits
3. Quick Processing: We typically process upgrades within 24-48 hours
4. Immediate Access: Your new limits take effect immediately after upgrade

Multiple ways to get the support you need:

• Help Center: Comprehensive guides and FAQs (you're here!)
• Email Support: Send detailed questions to our support team
• Priority Support: Available for enterprise customers